Privacy Policy
Your privacy is important to us. This Privacy Policy explains how 7fish.org (“Site”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal information when you visit or use our website and services. By accessing or using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information that you voluntarily provide to us, including:
- Account Information: When you register an account, we collect your username, email address, and password (stored in encrypted form).
- Profile Information: Any additional details you choose to add to your profile, such as display name, avatar, or bio.
- Payment Information: When you purchase a subscription or premium assets, we collect billing details such as your name, billing address, and payment method. Payment card details are processed and stored by our third-party payment processors and are not stored on our servers.
- Communication Data: When you contact us via email at contact@7fish.org, submit a support request, or participate in surveys, we collect the content of your messages and any information you choose to provide.
- Contributor Data: If you submit assets as a contributor, we may collect additional information required for identity verification and payment processing.
1.2 Information Collected Automatically
When you visit or use the Site, we automatically collect certain technical information, including:
- Log Data: Your IP address, browser type and version, operating system, referring/exit URLs, pages viewed, date and time of access, and time spent on pages.
- Device Information: Device type (desktop, mobile, tablet), screen resolution, and device identifiers.
- Download Activity: Records of assets you browse, download, or add to collections, including timestamps and license types.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to recognize you, remember your preferences, and analyze site usage. See Section 5 for details.
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Social Login Providers: If you choose to sign in via a third-party service (e.g., Google, GitHub), we receive your name, email address, and profile picture as authorized by you through that service.
- Payment Processors: Transaction confirmations and fraud-prevention data from our payment partners.
- Analytics Providers: Aggregated or pseudonymized usage data from analytics services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and Operating the Site: To create and manage your account, process downloads, fulfill purchases, and deliver the services you request.
- Payment Processing: To process transactions, send invoices, and manage subscriptions.
- Communication: To respond to your inquiries, send service-related notifications (e.g., account verification, password resets, subscription reminders), and provide customer support.
- Personalization: To customize your experience, such as recommending assets based on your browsing and download history.
- Improvement and Analytics: To understand how users interact with the Site, diagnose technical issues, and improve our content, features, and user experience.
- Security and Fraud Prevention: To detect, investigate, and prevent unauthorized access, abuse, fraud, and other illegal activities.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Marketing (with your consent where required): To send promotional emails about new features, assets, or offers. You may opt out at any time (see Section 7).
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
3.1 Service Providers
We engage trusted third-party companies to perform services on our behalf, such as payment processing, cloud hosting, email delivery, analytics, and customer support. These providers are contractually obligated to use your information only as necessary to provide services to us and to protect your data.
3.2 Legal Requirements
We may disclose your information if required to do so by law, or in good faith belief that such action is necessary to comply with legal obligations, respond to lawful requests from public authorities, protect our rights or property, or ensure the safety of our users or the public.
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
3.4 With Your Consent
We may share your information for other purposes with your explicit consent.
3.5 Aggregated or De-Identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you, for purposes such as industry analysis, research, or Site performance reporting.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. Specifically:
- Account Data: Retained for the duration of your account and for a reasonable period thereafter to comply with legal obligations and resolve disputes.
- Transaction Records: Retained for the period required by applicable tax and financial regulations.
- Log and Analytics Data: Typically retained for up to 24 months, after which it is aggregated or deleted.
- Communication Records: Retained for as long as necessary to resolve your inquiry and for a reasonable period thereafter.
When your data is no longer needed, we will securely delete or anonymize it.
5. Cookies and Tracking Technologies
5.1 What We Use
We use the following types of cookies and similar technologies:
- Essential Cookies: Required for the Site to function properly, such as maintaining your login session, processing downloads, and remembering your language or region preferences. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors use the Site (e.g., pages visited, time spent, bounce rate). We may use services such as Google Analytics for this purpose.
- Functional Cookies: Remember your preferences and settings (e.g., display mode, sorting preferences) to enhance your experience.
- Marketing Cookies (if applicable): Used to deliver relevant advertisements and track the effectiveness of marketing campaigns. These are only placed with your consent where required by law.
5.2 Your Cookie Choices
Most browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect certain functionality of the Site. Where required by applicable law, we will request your consent before placing non-essential cookies.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest.
- Secure password hashing.
- Access controls limiting employee and contractor access to personal data on a need-to-know basis.
- Regular security reviews and monitoring.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Your Rights and Choices
Depending on your location and applicable law, you may have some or all of the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal exceptions.
- Data Portability: Request a copy of your data in a structured, commonly used, machine-readable format.
- Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in any marketing email, or by contacting us directly.
- Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
- Restrict Processing: Request that we limit how we use your data in certain circumstances.
- Object: Object to the processing of your data for certain purposes, such as direct marketing.
To exercise any of these rights, please contact us at contact@7fish.org. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
8. International Data Transfers
If you access the Site from outside the jurisdiction in which our servers are located, your information may be transferred to, stored, and processed in a different country. By using the Site, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We will take reasonable steps to ensure your data remains protected in accordance with this Privacy Policy.
9. Children’s Privacy
The Site is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as soon as possible. If you believe a child has provided us with personal information, please contact us at contact@7fish.org.
10. Third-Party Links and Services
The Site may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party websites.
11. Do Not Track Signals
Some browsers offer a “Do Not Track” (DNT) setting. There is currently no universally accepted standard for how to respond to DNT signals. At this time, the Site does not respond to DNT signals, but we respect your right to manage cookies and tracking preferences through your browser settings and any consent mechanisms we provide.
12. Region-Specific Disclosures
Users in different regions may be entitled to additional rights under their local data protection laws. We are committed to complying with applicable privacy regulations in the jurisdictions where we operate. If you have questions about how your local laws apply to your use of the Site, or wish to exercise any rights granted by your local legislation, please contact us at contact@7fish.org.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. For significant changes, we may notify you via email or a prominent notice on the Site. Your continued use of the Site after any changes constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
7fish.org Email: contact@7fish.org
